Frequently Asked Questions

  • Do I have to pay to take a LunchTimeCE course?
  • Do I have to pay to take a LunchTimeCE exam?
  • When do I have to pay?
  • How do I pay?
  • Do I need to play the game as part of the course?
  • Can I take courses at anytime?
  • What kind of agents and brokers use LunchTimeCE?
  • It's my first time taking an e-learning course. Will this be too challenging?
  • What if I get lost on the LunchTimeCE Website at some point?
  • How long does it usually take to process my CE credit with the DOI?
  • How can LunchTimeCE offer CEs at such a great price?
  • What is the origin of the name "LunchTimeCE"?
  • Where is LunchTimeCE located?
  • Why is one of the game characters a coyote?


  • Don't see your question here?

    Feel free to e-mail LunchTimeCE at
    support@lunchtimeCE.com
    with your questions, comments and suggestions.
     
    Do I have to pay to take a LunchTimeCE course?
    Nope. Taking a LunchTimeCE course is free!
     
    Do I have to pay to take a LunchTimeCE exam?
    Nope. Taking a LunchTimeCE exam is free!
     
    When do I have to pay?
    You only pay after you have passed an exam and you would like to receive CE credit. The processing fee is $15 per credit. LunchTimeCE accepts payment by all major credit cards and by check. REMEMBER: Even though you passed the exam, your CE is not processed until you complete the payment information.
     
    When do I have to pay?
    You can pay for the processing of your CE by any one of these five methods:
    (1) Credit card: We accept Master Card, Visa, and American Express.
    (2) Account: For students with pre-paid "points" (one point can be redeemed for one CE processing fee). Click here to see our Special Rates for pre-paid accounts.
    (3) Invoice: Pay by mail using a check and completed invoice form. Your CE will be processed upon receipt of check.
    (4) Coupon: LunchTimeCE Coupons sells coupons that can be redeemed for CEs. A great gift idea! Click here for more information.
    (5) Corporate: For students at companies that have corporate accounts with LunchTimeCE. Click here for more information.
     
    Do I need to play the game as part of the course?
    No. The game is an optional element of the course experience. If you would like to play the game, we suggest you play it prior to beginning a course, as a means of checking your current understanding of the course subject matter.
     
    Can I take courses at anytime?
    Yes. Even though we bill ourselves as a lunch time service, our courses are available 24 hours a day, 7 days a week for your convenience.
     
    What kind of agents and brokers use LunchTimeCE?
    Property and Casualty. Life and Disability. Personal Lines. You name it. Some agents and brokers use our courses for all their CE needs. Others take our courses to "fill the gaps" of their continuing education requirements, completing those last minute CEs to maintain their licenses. Anyone looking to fulfill their CE requirement faster, cheaper, and better comes to LunchTimeCE.
     
    This is my first time taking an e-learning course. Will this be too challenging for me?
    We understand that an e-learning course can seem daunting if you haven't taken one before, since it is probably the longest online transaction you've ever had. However, we kept this in mind when we designed our course and exam environment. We constructed a very user-friendly online learning environment that is easily accessible to first-time users. And unlike other online CE offerings, our courses and exams are free, so that should take some of the pressure off taking your first e-learning course. We are certain you will do well and will enjoy the experience!
     
    What if I get lost on the LunchTimeCE Website at some point?
    Though the LunchTimeCE learning experience is designed to be easy to navigate, if you get lost, you could click the Back button in the course or on your browser window to return to a page that is familiar to you. Alternatively, you could click the Home link in the top right corner (beneath the banner) to take you back to the home page.
     
    How long does it usually take to process my CE credit with the DOI?
    If your state's Department of Insurance requires the CE provider to submit your credits to them, then you're in luck! LunchTimeCE offers the fastest grading and CE submission turn-around time in the industry. Your exam is graded instantly and your CE credits are sent to your state's Department of Insurance usually within 24 hours. For states where it's the individual's responsibility to submit proof of CE hours, you can print your certificate off our site the moment you pass the exam. Or you can print them whenever you want, so you no longer need to worry about losing one!
     
    How can LunchTimeCE offer CEs at such a great price?
    Good question, considering that we offer very high quality content provided by our affiliate Insurance Skills Center, and our technology and quality of service are top class. The reason we offer CE processing at below market rate is because we are the online, streamlined, right-for-market CE provider. We focus on one thing and one thing only--providing you with the best online insurance CE courses at the best price possible. We are faster, cheaper, better than our competitors.
     
    What is the origin of the name "LunchTimeCE"?
    Though our own experience and from discussions with experienced players in insurance training, we saw that the market was "hungry" for CE courses that could be taken quickly online in the office, perhaps during lunch break. Though we came up with several company names, we received such positive feedback about "LunchTimeCE" that there was no question about what name we would use.
     
    Where is LunchTimeCE located?
    Our headquarters are in lovely San Clemente, California--between Los Angeles and San Diego.
     
    Why is one of the game characters a coyote?
    One of the founders of LunchTimeCE owns an 11-acre ranch in New Mexico called Rancho Coyote Habla (Talking Coyote Ranch).